legal Policy
Refund&
Cancellation
Effective Date: May 30, 2026
Dapper Detailing Pros LTD. (“Dapper Detailing Pros”, “Company”, “we”, “our”, or “us”) is committed to providing reliable, high-quality vehicle detailing services. This Refund & Cancellation Policy outlines the terms governing cancellations, rescheduling, refunds, and service-related concerns.
By booking a service with Dapper Detailing Pros, you acknowledge and agree to this Policy.
Dapper Detailing Pros LTD. (“Dapper Detailing Pros”, “Company”, “we”, “our”, or “us”) is committed to providing reliable, high-quality vehicle detailing services. This Refund & Cancellation Policy outlines the terms governing cancellations, rescheduling, refunds, and service-related concerns.
By booking a service with Dapper Detailing Pros, you acknowledge and agree to this Policy.
1. General Policy
When a booking is confirmed, we reserve dedicated time, personnel, equipment, and resources specifically for your appointment.
As a result, cancellations, rescheduling requests, and refund eligibility are governed by the terms outlined below.
As a result, cancellations, rescheduling requests, and refund eligibility are governed by the terms outlined below.
2. Rescheduling Appointments
Customers may request to reschedule a booking by contacting us via phone, email, or other approved communication methods.
2.1 Rescheduling Requests
2.1 Rescheduling Requests
2.2 Company Rescheduling
We reserve the right to reschedule appointments due to:
We reserve the right to reschedule appointments due to:
Customers will be notified as soon as reasonably possible.
3. Customer-Initiated Cancellations
3.1 Cancellation Fee
A cancellation fee of CAD $100 may be applied to confirmed bookings cancelled by the customer.
3.2 Cancellation Requests
Cancellation requests must be submitted through our approved communication channels.
3.3 No Refund for Customer Cancellations
Any deposits, booking fees, or advance payments may be non-refundable following cancellation, subject to applicable law.
3.4 Repeated Cancellations
We reserve the right to refuse future bookings from customers who repeatedly cancel scheduled appointments.
A cancellation fee of CAD $100 may be applied to confirmed bookings cancelled by the customer.
3.2 Cancellation Requests
Cancellation requests must be submitted through our approved communication channels.
3.3 No Refund for Customer Cancellations
Any deposits, booking fees, or advance payments may be non-refundable following cancellation, subject to applicable law.
3.4 Repeated Cancellations
We reserve the right to refuse future bookings from customers who repeatedly cancel scheduled appointments.
4. No-Show Policy
A customer will be considered a no-show if:
No-shows may be treated as customer cancellations and may incur a CAD $100 cancellation fee.
5. Company-Initiated Cancellations
If Dapper Detailing Pros is unable to perform the booked service due to operational reasons, weather conditions, equipment failure, safety concerns, or other unforeseen circumstances:
5.1 Customer Options
The customer may choose to:
5.1 Customer Options
The customer may choose to:
6. Refund Policy
6.1 General Rule
All completed detailing services are considered final.
Due to the nature of detailing services, refunds are generally not provided once services have been completed.
6.2 Eligible Refund Circumstances
Refunds may be considered only if:
All completed detailing services are considered final.
Due to the nature of detailing services, refunds are generally not provided once services have been completed.
6.2 Eligible Refund Circumstances
Refunds may be considered only if:
6.3 Refund Processing
Approved refunds will be processed using the original payment method whenever possible.
Processing times may vary depending on financial institutions and payment providers.
Approved refunds will be processed using the original payment method whenever possible.
Processing times may vary depending on financial institutions and payment providers.
7. Service Satisfaction
Customer satisfaction is important to us.
If you believe a service was not completed satisfactorily, you must notify us within 24 hours of service completion.
7.1 Resolution Process
At our discretion, we may:
If you believe a service was not completed satisfactorily, you must notify us within 24 hours of service completion.
7.1 Resolution Process
At our discretion, we may:
7.2 No Automatic Refund
Service-related concerns do not automatically qualify for a refund.
The Company reserves the right to attempt corrective action before considering any other remedy.
Service-related concerns do not automatically qualify for a refund.
The Company reserves the right to attempt corrective action before considering any other remedy.
8. Vehicle Condition Disclaimer
Detailing services improve appearance but cannot guarantee the removal of:
No refund shall be provided where results are limited due to the condition of the vehicle.
9. Payment Disputes and Chargebacks
Customers agree to contact Dapper Detailing Pros directly regarding any billing concerns before initiating a chargeback or payment dispute.
We reserve the right to provide booking records, communications, invoices, photographs, and service documentation to payment processors and financial institutions in response to disputes.
We reserve the right to provide booking records, communications, invoices, photographs, and service documentation to payment processors and financial institutions in response to disputes.
10. Limitation of Liability
To the fullest extent permitted by law, Dapper Detailing Pros LTD.’s total liability relating to any booking, service, refund request, or dispute shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages.
Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages.
11. Changes to This Policy
We reserve the right to update or modify this Refund & Cancellation Policy at any time.
Any revisions will be posted on our website together with an updated Effective Date.
Continued use of our services after changes are posted constitutes acceptance of the revised Policy.
Any revisions will be posted on our website together with an updated Effective Date.
Continued use of our services after changes are posted constitutes acceptance of the revised Policy.
12. Contact Us
For questions regarding cancellations, refunds, or rescheduling, please contact:
Dapper Detailing Pros LTD.
660 The Kingsway
Peterborough, ON K9J 7C8
Canada
Email:
info@dapperdetailing.ca
detailingdapper@gmail.com
Phone:
+1 (705) 977-6217
Website:
https://dapperdetailing.ca/
Dapper Detailing Pros LTD.
660 The Kingsway
Peterborough, ON K9J 7C8
Canada
Email:
info@dapperdetailing.ca
detailingdapper@gmail.com
Phone:
+1 (705) 977-6217
Website:
https://dapperdetailing.ca/